FAQs

The modern world can be a confusing place. Got a question about orders, shipping, returns or cancellations? Drop us a line at [email protected] Or browse below for a real-time response to our most-asked questions.

How long will you ship my order?

We’ll ship your products out in 1-2 business days after get your order.

Where does my order ship from?

All orders are shipped from our warehouse in China. You get tracking information once your order enters the big wide world. If you’re having problems tracking your package, let us know and our carrier pigeons will help locate it.

Does Garden Guidepost have a real shop?

Nope, just an internet one. To meet IRL, we’d love to see you at one of our meet ups or events.

I have a question about my order, what should I do?

Get in touch! Drop us an email at [email protected]

Can I change or cancel my order?

We’re generally pretty quick to ship, but we’ll do our best to help you with any changes or cancellations before your products begin their journey to you. Send us a note at [email protected] as soon as possible.

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